Small Groups and Team Communication

Course Description

This course explores the dynamics of group communication and effective team work. Both social and workplace scenarios will be examined. Analytical techniques will be included to provide effective strategies for communication in these contexts.

Topics and Objectives

Principles and Practices of Communication in Groups and Teams

  • Analyze goals of groups and teams and the communication involved.
  • Explain theories of group and team communication.
  • Summarize the nature of virtual groups and teams.

Establishing group and team communication functions

  • Explain the formation of groups and teams.
  • Illustrate interpersonal needs.
  • Summarize variables in group and team dynamics.
  • Evaluate roles, norms, and status.

Managing communication in groups and teams

  • Explain supportive and defensive communication climates.
  • Analyze confirmation, disconfirmation, and maintaining cohesiveness.
  • Evaluate the role of listening in small groups and teams.
  • Assess verbal and nonverbal dynamics.

Maximizing Communicate Competency in Groups and Teams

  • Critique conflict management and conflict avoidance.
  • Assess communication strategies for cooperation and collaboration.
  • Evaluate making decisions and solving problems.

Leading Team Communication

  • Analyze the role of communication in leadership.
  • Explain task leadership.
  • Summarize process leadership.
  • Evaluate leadership in groups and teams.

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