Organizational Behavior and Management

Course Description

This course encompasses the study of individual and group behavior in organizational settings, with special emphasis on those that are security-oriented. Management methods for organizational processes and change are presented along with leadership applications.

Topics and Objectives

The Field of Organizational Behavior

  • Explore the spectrum of organizational behavior
  • Relate the basics of organizational behavior to security organizations, agencies, and practices
  • Describe the meaning and significance of organizational culture in security-oriented organizations

Understanding and Managing Individual Behavior

  • Discuss individual differences as they relate to work behavior in security environments
  • Identify methods for motivating personnel
  • Describe the special role of "vigilance" and "thoroughness" as desirable characteristics for security personnel
  • Review techniques for evaluating performance, soliciting meaningful feedback, and rewarding individual behavior
  • Examine the principles of job design and relate these to security personnel

Group Behavior and Interpersonal Influence

  • Analyze group behaviors and the impact on work teams
  • Discuss methods for negotiating with personnel and dealing with inter-group conflicts
  • Evaluate the existence and impact of organizational power and politics in security environments

Organizational Processes

  • Develop a broad view of leadership concepts
  • Explore applications for leadership in security organizations
  • Evaluate the importance of effective communication for security personnel
  • Examine the process of effective decision-making in general and crisis circumstances
  • Discuss the principles of ethics in decision-making for security organizations

Organizational Design, Change, and Innovation

  • Describe the principles of organizational structure and design to achieve goals and objectives of security oriented missions
  • Analyze management of organizational change and innovation in a broad range of security agencies and organizations with security focused missions
  • Assess the significance of organizational stress from an individual perspective
  • Relate the issue of organizational stress to the particular missions, goals, and objectives of contemporary security missions in the 21st century

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