Lodging Management

Course Description

This course provides students with the opportunity to examine various lodging options within the hospitality industry from a managerial perspective. Special emphasis will be placed on guest services and on room division management.

Topics and Objectives

Introduction to Lodging Management

  • Describe the different types of lodging facilities.
  • Describe the role of management in the lodging industry.
  • Depict organizational structures within the lodging industry.
  • Analyze process management in the lodging industry.
  • Examine the role of human resources in lodging operations.

Guest Service and Marketing in the Lodging Industry

  • Describe the role of guest service in the lodging industry.
  • Recommend techniques lodging facilities can use to enhance the total guest experience.
  • Analyze the role of sales and marketing in the lodging industry.

Strategic Planning in the Lodging Industry

  • Perform a cost analysis.
  • Discuss the impact of an event on the budget and operations of a lodging organization.

Technology and the Lodging Industry

  • Examine the impact of technology on lodging operations.

Contingency Planning

  • Describe strategies for risk assessment and contingency planning/response in the lodging industry.

Request information on this program - Please complete all fields
First Name
 Last Name
Home Address
City
State
 Zip Code
Highest Level of Education
Are you a United States citizen?
Yes   No  
Are you associated with the United States Military?
No   Yes  
Phone #
() -
Phone Type
home   mobile  
Secondary Phone #
() -
Secondary Phone Type
home   mobile  
Email Address
I acknowledge that by submitting this form, I may be contacted by telephone and email by the appropriate university/college  

Possible Alternatives ...

We have compiled the following list of possible alternatives to the Lodging Management you are viewing. It is a good idea to get information about several schools and programs to weigh your options.

480.777.5735

|

email »