Communication Skills for Human Services Professional

Course Description

This course explores the theory and practice of professional communication skills, including active listening, interviewing, nonverbal communication, and presentation skills. Students will develop their interpersonal skills through application of communication techniques and strategies.

Topics and Objectives

Communication Theory in Human Services

  • Demonstrate an understanding of various interpersonal communication theories.
  • Explore the historical development of helping theories in the human services field.
  • Identify perceptions and misunderstandings about the human services field.

Verbal and Nonverbal Communication

  • Develop an understanding of the role of verbal communication in the helping relationship.
  • Develop an understanding of the role of nonverbal communication in the helping relationship.

Listening and Understanding Skills

  • Apply active listening skills.
  • Apply accurate listening skills.

Effective Feedback Skills

  • Identify forms of feedback.
  • Develop skill in giving and receiving feedback.
  • Practice dealing with difficult feedback.

Interviewing Skills

  • Exhibit the ability to establish rapport with participants.
  • Explore developing trusting professional relationships with participants and staff.
  • Apply effective listening and attending skills to a variety of interviewing environments.
  • Exhibit the ability to use effective problem-solving strategies.
  • Practice developing focus and presence in the helping relationship.

Request information on this program - Please complete all fields
First Name
 Last Name
Home Address
City
State
 Zip Code
Highest Level of Education
Are you a United States citizen?
Yes   No  
Are you associated with the United States Military?
No   Yes  
Phone #
() -
Phone Type
home   mobile  
Secondary Phone #
() -
Secondary Phone Type
home   mobile  
Email Address
I acknowledge that by submitting this form, I may be contacted by telephone and email by the appropriate university/college  

Possible Alternatives ...

We have compiled the following list of possible alternatives to the Communication Skills for Human Services Professional you are viewing. It is a good idea to get information about several schools and programs to weigh your options.

480.777.5735

|

email »